Our Services
From full lifecycle consulting to automated sourcing and agentic AI setups, we build high-performing digital frameworks for modern enterprises.
Global Capability Centers (GCCs)
Full lifecycle consulting, design, and operational services to set up global shared services.
- Location Assessment & Feasibility
- Entity Incorporation & Compliance
- Core Infrastructure Setup
- Operational Launch & Scale-up
Talent Acquisition
Automated sourcing, screening, and onboarding, integrated with their global marketplace.
- AI Candidate Sourcing & Matching
- Automated Technical Screening
- Smooth Digital Onboarding
- Marketplace Candidate Portals
Workspace Management
Design, build, and IT operations for enterprise-ready office environments.
- Modern Office Space Design & Build
- Enterprise IT Networks & Auditing
- Secure Physical Systems Integration
- Ongoing Hybrid Workplace Support
AI & Agentic Solutions
Deployment of AI assistants, Agentforce, and conversational design for customer service and sales.
- Custom AI Assistants & Bots
- Salesforce Agentforce Orchestration
- Conversational UX Design
- Secure LLM Fine-Tuning & Security
Salesforce Implementation
Full-lifecycle implementations for Service Cloud, Sales Cloud, and Field Service.
- Service & Sales Cloud Setups
- Field Service Lightning Configurations
- Custom Apex, LWC & Flow Design
- Enterprise ERP & App Integration
AWS & Contact Center
Integration of Amazon Connect and Service Cloud Voice to streamline telephony and customer routing.
- Amazon Connect Deployment
- Service Cloud Voice Setup
- Interactive Voice Response (IVR) Routing
- Real-time Contact Center Analytics
Managed Services
Ongoing platform support, system optimization, and analytics.
- 24/7 Platform Monitoring & Support
- Proactive Performance Upgrades
- Real-time Dashboards & Reporting
- Structured Incident Management & SLAs